Welcome to Empower Health Antelope Valley
Thank you for connecting with Empower Health Antelope Valley. We are here to help you understand your benefits, connect with health and community resources, and coordinate services based on your needs.
How We Can Help
Depending on your eligibility and needs, our team may be able to help with:
- Medical care coordination
- Scheduling or preparing for appointments
- Transportation assistance
- TAP cards and transportation resources
- Food and community resource referrals
- CalFresh and Medi-Cal application assistance
- Housing and social service referrals
- Behavioral health resource navigation
- Benefits and community program navigation
- Coordination with your health plan, doctors, specialists, and other providers
Services are based on your individual needs, eligibility, available programs, and health plan authorization when required.
What Happens Next
Step 1: Authorization
Some services require authorization from your health plan before we can begin. If authorization has already been received, we can continue with the intake process. If authorization has not yet been received, Empower Health Antelope Valley may need to request approval from your health plan. We will let you know if anything additional is needed from you.
Step 2: Review and Sign Your Consents
Before services begin, you may be asked to review and electronically sign required consent forms. Please review the forms carefully before signing. If you have questions, contact our office.
Step 3: Complete Your Assessment
Your assessment helps our team understand your health, medical, behavioral health, transportation, food, housing, benefits, and other support needs.
Step 4: Schedule Your Appointment
- In person
- By telephone
- By video visit
Some services may require an in-person visit. For example, you may need to come into the office for assistance with transportation enrollment, TAP cards, certain applications, paperwork, or other resources.
During Your First Appointment
Your care manager will talk with you about your current needs and priorities. Together, you may identify goals related to your health, medical care, transportation, food, housing, benefits, behavioral health, or other needs. You do not have to complete everything at once. Your care manager will work with you over time based on your priorities and the services available to you.
Important to Know
Empower Health helps members navigate services and connect with available resources. Approval or availability of outside programs, benefits, housing, transportation, medical services, or other community resources cannot be guaranteed. Participation in care management services is voluntary.
Need Help?
If you have questions, need help completing a form, or are unable to use one of the links above, please contact Empower Health Antelope Valley.
- Phone: 661-579-3141 | Email: info@empowerhealthav.org | Website: www.empowerhealthav.org
Empower Health Antelope Valley
We look forward to working with you.